Terms of Use

Terms of Use - TreeHutSheaShop

Welcome to TreeHutSheaShop (the "Website"), operated by TreeHutSheaShop ("we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of the Website, including all content, features, and services available on or through the Website. By accessing or using the Website, you ("you" or "User") acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, Refund Policy, and any other supplementary policies posted on the Website. If you do not agree to these Terms, you must not access or use the Website.

1. Eligibility to Use the Website

1.1 You represent and warrant that you are at least 13 years of age. If you are under the age of 18, you may use the Website only with the consent and supervision of a parent or legal guardian, who shall be responsible for your compliance with these Terms.
1.2 You further represent and warrant that you have the legal capacity to enter into these Terms (or that your parent/legal guardian has such capacity and consents to these Terms on your behalf) and that you will comply with all applicable laws and regulations in connection with your use of the Website.

2. Account Registration and Security

2.1 To access certain features of the Website (e.g., placing orders, tracking purchases), you may need to register for an account. When registering, you agree to provide accurate, complete, and up-to-date information, including your contact details and payment information (as applicable).
2.2 You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted under your account. You agree to immediately notify us at [email protected] if you suspect any unauthorized access to or use of your account.
2.3 We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms, provided false information during registration, or engaged in fraudulent or harmful activities.

3. Permitted Use of the Website

You may use the Website solely for personal, non-commercial purposes related to browsing, researching, and purchasing our products. You agree to use the Website in a manner that complies with all applicable laws and these Terms, including but not limited to the following:
  • You will not use the Website to engage in any fraudulent, deceptive, or illegal activity (e.g., placing fake orders, stealing payment information, or distributing malicious software).
  • You will not access, modify, or attempt to bypass any security features of the Website, or interfere with the Website’s functionality or the use of the Website by other users.
  • You will not copy, reproduce, distribute, transmit, display, sell, license, or otherwise exploit any content on the Website (including product images, descriptions, logos, and text) without our prior written permission.
  • You will not upload or transmit any content that is offensive, harassing, defamatory, obscene, or violates the rights of any third party (e.g., copyright, trademark, or privacy rights).

4. Intellectual Property Rights

4.1 All intellectual property rights in and to the Website, including but not limited to copyrights, trademarks, service marks, trade names, and patents, are owned by us or our licensors. The Website and its content are protected by applicable intellectual property laws worldwide.
4.2 Nothing in these Terms grants you any right to use our intellectual property, except for the limited, non-exclusive, revocable right to access and use the Website in accordance with these Terms. Any unauthorized use of our intellectual property may result in legal action.

5. Product Information and Availability

5.1 We strive to provide accurate and up-to-date product information (including descriptions, prices, and availability) on the Website. However, we do not warrant that all product information is error-free, complete, or current. If a product is listed with an incorrect price or description due to a typographical error or system malfunction, we reserve the right to cancel any orders placed for that product and issue a refund if payment has already been processed.
5.2 Product availability is subject to change without notice. If a product you order becomes unavailable after order placement, we will notify you via email and issue a full refund for the unavailable product.

6. Third-Party Links and Services

The Website may contain links to third-party websites or services (e.g., payment processors, social media platforms). These links are provided for your convenience only, and we do not endorse or control the content, privacy policies, or practices of any third-party websites or services. We are not liable for any loss or damage arising from your use of third-party websites or services. You should review the terms of use and privacy policies of any third-party sites before using them.

7. Disclaimers of Warranties

7.1 THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
7.2 WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE ALSO DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION ON THE WEBSITE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR OUR PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR INCONVENIENCE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM RELATED TO YOUR USE OF THE WEBSITE OR OUR PRODUCTS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE PRODUCT(S) IN QUESTION (OR $100 IF NO PRODUCTS WERE PURCHASED).

9. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, employees, directors, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Website, your violation of these Terms, or your infringement of any third-party rights (including intellectual property rights).

10. Modifications to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Website, with an updated effective date. We encourage you to review these Terms periodically. Your continued use of the Website after the posting of modified Terms constitutes your acceptance of the changes.

11. Termination

We may terminate or suspend your access to the Website at any time, without prior notice or liability, for any reason, including but not limited to your violation of these Terms. Upon termination, your right to use the Website will immediately cease. The provisions of these Terms that by their nature should survive termination (e.g., intellectual property rights, disclaimers, limitation of liability, indemnification) will continue to apply.

12. Governing Law and Dispute Resolution

35.1 These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law principles.
35.2 Any dispute arising out of or in connection with these Terms or your use of the Website shall first be resolved through good-faith negotiation between you and us. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in California, United States, in accordance with the rules of the American Arbitration Association. If arbitration is not feasible, the dispute shall be brought in the state or federal courts located in California, United States, and you consent to the personal jurisdiction of such courts.

13. Contact Us

If you have any questions, concerns, or requests related to these Terms, please contact our customer support team at:
Email: [email protected]

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